Rukmini Callimachi covers Islamic terrorism for the New York Times, and she seems to have access that other reporters just don't have. Part of the way she gets that access is by communicating with Islamic extremists online. She talks to PJ about how she communicates with her sources. Also, a new segment called "Super Tech Support." In this installment, Alex tries to figure out why it's so f@#*ing hard to cancel a Handy subscription.